PelvicPain.com
   
Steps to Become a New Patient

Dr. Cook and the staff of Vital Health Institute would like to welcome you to our practice. We provide quality women's health care for a wide variety of gynecological conditions. Simply put, we care for our patients the way we would want our loved ones to be treated - with the dignity and respect that you desire. The spectrum of services provided at Vital Health Institute includes everything from outstanding routing gynecological care and advanced minimally invasive surgery, to treatment of the most difficult cases of pelvic pain and endometriosis, for which we have gained a national reputation as a center of exellence.
 

Dr. Cook's Endometriosis Treatment Program



Out of State Patient Instructions to schedule an initial phone consult,
new patient appointment and surgery with Dr. Cook

This section outlines the steps needed for out of state patients to come to California to receive treatment with Dr. Cook. If you are interested in further exploring this possibility, follow the steps outlined below.

The decision to undergo surgery is not made lightly by most people. Here at Vital Health Institute we understand that traveling out of state to have surgery with a doctor that you have not previously met can be difficult, even if it is the best decision. Some women are fortunate to have the support of their local physician and family, while others may not have that support or may even encounter resistance. Dr. Cook and the staff at Vital Health Institute truly believe in the quality of service that we provide to patients. We welcome your questions. We want you to understand our medical practice and what we have to offer to you. We don't pretend to offer a quick fix that will easily rid you of all of your problems. We are very good at dealing with these medical problems and are dedicated to doing everything possible to help you. Some of the staff at Vital Health Institute have experienced pelvic pain, endometriosis, adhesions and interstitial cystitis. They are part of Vital Health Institute because they believe in helping others get the relief they deserve. We also want to help others avoid some of the struggles so often encountered with the medical profession when dealing with pelvic pain.

We want to help you make the right decision for you. To help make this happen we need some information from you. We need you to fill out our new patient questionnaire. We also need a copy of your previous medical records, especially a copy of previous operative reports and a color copy of pictures if available. The steps listed below will help to expedite the process.

Steps to Arrange Surgery with Dr. Cook at Vital Health Institute

  1. Serious inquires should schedule an appointment to talk with Dr. Cook. There is no obligation for speaking with Dr. Cook about your situation and the possibility of having surgery with him.

    - call Michelle, Dr. Cook's Patient Coordinator, at 408-358-2511 or 888-256-7705 or

    - complete and submit the Medical Summary Form via the Internet and Michelle will call you back to schedule an appointment to speak with Dr. Cook.

  2. Michelle will answer any questions you have about the practice and will set up an initial phone appointment with Dr. Cook. She will tell you how to download the Vital Health Institute new patient packet from the Internet or she will mail you a Vital Health Institute new patient packet, depending upon your preference.
  3. When you get your Vital Health Institute new patient packet, complete the new patient questionnaire and return it and the other requested forms as soon as possible. We need to have these forms back at Vital Health Institute one week prior to your phone appointment with Dr. Cook.
  4. Get a copy of your previous medical records, especially your previous operative reports and a color copy of any photos from your surgery, sent to Dr. Cook. You will need to send a "release of medical records" to your previous doctors. They need your written permission to make a copy of your records and send them to us. You can start this process right away by downloading the medical release form now, completing the necessary information and sending it to your previous doctors.
  5. Speak with Dr. Cook. This helps Dr. Cook understand your particular medical situation and it helps you understand what Dr. Cook and Vital Health Institute can offer you in the way of treatment options. A tentative treatment plan is formulated based upon your conversation with Dr. Cook.
  6. Speak with Michelle, Dr. Cook's Patient Coordinator and Surgery Scheduler. Based upon the treatment plan formulated in step 5, Michelle will:

    - call your insurance company, verify medical coverage and benefits and determine if pre-certification is required,

    - provide you with an estimate of costs,

    - will schedule your surgery

    - set up any other necessary appointments

  7. Make flight and hotel arrangements. (see below) San Jose airport (SJC) is the best airport to use to if you are flying into see Dr. Cook.
  8. If at anytime you have difficulties in the process, please call Michelle at 888-256-7705.
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Making Travel Arrangements for Your Surgery

  • You can use your own travel agent or book flight arrangements yourself, or alternatively, you can find low cost fares via the Internet Travelocity. If you do book a flight through travelocity the airport code for San Jose is SJC.
  • Out of state patients undergoing surgery are usually here for about one and a half weeks. On average, patients are usually off of work for one to five weeks after returning home and it will probably be a month or even two before you are feeling completely back to normal. Patients usually fly in one day with the new patient visit, pre-operative evaluation and lab tests Monday, Tuesday and Wednesday. Surgery is usually scheduled on Thursday. Depending upon what type of surgery is performed, patients usually need from a day to a week of post operative recovery before they are ready to fly home.
  • Make hotel arrangements. Vital Health Institute has made special arrangement with Oakwood Apartments for our patients. They have Studio, 1-bedroom and 2-bedroom furnished apartments with full sized kitchens and appliances. Click here for a list of local hotels, web links, addresses and phone numbers.
  • If you need to make arrangements for a rental car, this can be done through any of the major car rental companies or arrangement can be made through travelocity.
  • Review the map of the area. This shows the location of my office (Vital Health Institute) as a red star.
  • The weather in Los Gatos is usually sunny, mild and pleasant in the summer. The temperature in the winter usually reach's a high in the 50's with rain not uncommon. You can check the Los Gatos 4 day weather forecast or the 5 day weather forecast to get an idea of what the weather will be like during your stay.
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Information about the San Jose - San Francisco Bay Area
The San Francisco Bay area is a great place to visit with a lot to see and do. San Francisco, San Jose, Carmel, Monterey, Santa Cruz are all with in an hour of Los Gatos.

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Local Patient Instructions to schedule an in office
new patient with Dr. Cook at Vital Health Institute


The first step on your road to recovery of your health at Vital Health Institute is a new patient office visit with Dr. Cook.

  1. Either call Michelle, Dr. Cook's Patient Coordinator, at 408-358-2511 or 888-256-7705 OR
    complete and submit the Medical Summary Form via the Internet and Michelle will call you back to schedule an appointment.
  2. Michelle will answer any questions you have about the practice, Dr. Cook or your situation as it pertains to the practice. She will schedule a New Pateint Appointment for you with Dr. Cook at Vital Health Institute.
  3. Michelle will also tell you how to download the Vital Health Institute new patient packet from the Internet or she will mail you a Vital Health Institute new patient packet, depending upon your preference.
  4. When you get your Vital Health Institute new patient packet, complete the new patient questionnaire and return it and the other requested forms as soon as possible. We need to have these forms back at Vital Health Institute one week prior to your appointment with Dr. Cook.
  5. Get a copy of your previous medical records, especially your previous operative reports and a color copy of any photos from your surgery, sent to Dr. Cook. You will need to send a "release of medical records" to your previous doctors. They need your written permission to make a copy of your records and send them to us. You can start this process right away by downloading the medical release form now, completing the necessary information and sending it to your previous doctors.
  6. The new patient office visit with Dr. Cook usually takes an hour to an hour and a half depending upon the complexity of your situation. You are encouraged to bring your significant other. During this time Dr. Cook will review your history, perform a physical examination, usually an pelvic ultrasound (sonogram), discuss your diagnosis and treatment plan. You are also encouraged to bring a written list of questions you would like answered.

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Updated August 28, 2007


This page and all of the contents are Copyright © 1996-2007 by Vital Health Institute


The information contained on this web page is considered informational and is not intended as medical advice. You should seek the advice and care of your local physician. Information on this web site is subject to change without any notice. The information on this web page may include technical inaccuracies or typographical errors.